VoIP — Connect using your device's audio system over the Internet (iPad, iPhone and iPod Touch when using mobile data networks or Wi-Fi (VoIP-only attendance is available on WBS 28 or Cisco WebEx 1.2 or greater).
WebEx Audio, MeetingPlace audio, Telephony Service Provider or Third Party Service Provider (Telephony and VoIP) and VoIP-only audio are supported (requires T28 and above). WebEx VoIP is not available on TSP WebEx sites.
If you do not use integrated WebEx Audio or the meeting does not have WebEx VoIP enabled, then you will need to manually join the audio conferencing on a phone.
Yes, WebEx allows you to sign up for a free WebEx account allowing you to host unlimited meetings for up to 3 people. However, you will not be able to upgrade to a paid account from within the application.
Cisco WebEx are available on all global App Stores. It is available in English, Traditional and Simple Chinese, Danish, Dutch (Netherlands), French, German, Italian, Japanese, Korean, Portuguese (Brazil), Spanish (Spain), Swedish, Turkish and Russian.
Yes, there is no cost to download the Cisco WebEx mobile app or to attend any meetings that you've been invited to join. However, meeting hosts need to have a current WebEx subscription to schedule or host a meeting on a computer, tablet or smartphone. Regular data charges still apply; please check with your carrier for more information.
Attendees who wish to attend an Event Center meeting can join from a mobile device and ask questions through the Q&A panel. Event Center sessions cannot be scheduled or hosted from the mobile app. Panelists can join from a mobile device, answer questions in the Q&A panel and share content; however, they will not be able to join a practice session.
Yes, you can host/manage training session from your iPad or iPhone just as you would in a meeting, including the ability to promote attendees to be a panelist. If you are an attendee, you can also be promoted to panelist. As a panelist you can answer questions from the Q&A. As a host in a Training Center Meeting, the ability to start a recording is not enabled.
Portrait view (Single active speaker and self view) – 90p
Landscape view (4 video screens) – 90p for each video
Landscape view iPhone 6 Plus Plus (5 video screens) – 90p for each video
Full Screen – 180p
You can start an instant meeting, Personal Room or schedule a meeting and invite others to it. Start a scheduled meeting anytime — all from your iPad or iPhone. Training Center and Event Center meetings must be scheduled from the desktop. You may start a Training Center meeting from you iPad or iPhone.
From the 'My Meeting' screen, tap the calendar icon in the upper right corner.
Choose Meet Now to start an instant meeting or Personal Room (if enabled)
Choose Schedule to set up a meeting for a later time:
Enter your meeting title, date and time and choose attendees.
If the meeting is starting soon, start it from this screen. Select the 'Start' button to begin.
If you are scheduling a meeting for later, tap schedule and you'll be returned to the My Meetings screen.
When you join a meeting you will be asked whether you'd like to connect to the audio using VOIP or phone. If you select VOIP, you will be immediately connected to the audio (muted automatically). If you select phone, you will be called back at a number of your choosing if your meeting site has call-back enabled. You will not be muted automatically. If you choose not to use call-back, you can click the info icon to see a list of call-in numbers. If your meeting site does not have call-back enabled, you will be able to call in at the audio prompt (depending on your site configuration).
If you are using a CDMA network, such as Sprint or Verizon, network limitations prevent you from having a voice call and using data services at the same time. In this case, joining the audio portion of the meeting through a voice call means you won't be able to view updates to the participant list or shared presentations. If you have access to Wi-Fi or 4G networks, you may be able to use voice and data services simultaneously. Alternatively, consider using VoIP (if available on your device) to connect to your meeting audio. iPhone 6/6+ users of Verizon now have the ability to use voice and data simultaneously, please ensure that this is enabled in settings for the best experience.
You can view multiple participants' video feeds simultaneously in multi-channel, high-quality video. Participants sharing their video will show up on your screen. (Participants who are not sharing their video feeds will appear as silhouettes.) Scroll back and forth to see all attendees. With voice-activated switching you can automatically see who is speaking.
You can also view full-screen video. Just pinch out to enlarge the view. Go back to the presentation by tapping on the screen. Tap on the button above the speaker's video to minimise all video and focus on the presentation.
Tap on the participant icon in the upper right of the screen. From the list, choose one individual or all participants to chat with. Select who you want to chat with and then enter your message in the dialogue box and hit send. If video is being shared, you can chat directly from the video carousel. Tap a participant and choose to chat with that individual or with the entire group.
To transition back and forth between the presentation and chat, tap the cancel button in the chat window and be returned to the presentation.
You can share a file during a WebEx meeting on your iPad from Box, Dropbox and Google Drive, from e-mail or your iPad Camera Roll. Supported file types include Google Drive files (Google Document, Google Presentation, Google Drawing), Microsoft Office (Excel, Word, PowerPoint), iWork (Keynote, Numbers, Pages), photos from your iPad Camera Roll and PDFs. Full functionality for content sharing requires WBS28.9+ or WebEx 1.2 SP7+. This feature applies to WebEx Meeting Center, WebEx Training Center, WebEx Event Center, WebEx Meeting Server (on-premise) and WebEx Premium plans. WebEx users can also share files uploaded to a Meeting Space.
Note: the file sharing feature is not supported on the iPhone. However, you can view content shared. In addition, if you are the meeting host, you can pass presenter control to a computer or mobile user with a device enabled to share content.
The audio connection continues in the background and you will still be able to listen to other participants as well as talk. The self-video will stop and you will have to resume it if you return to the meeting.
Once in the meeting, you can easily access meeting information:
See who's in your meeting by tapping on the people icon at the top right of your screen. This is the Participant List. You can see how participants have joined the meeting with mobile, phone and computer-user icons.
To view meeting information such as host name and key, meeting number and call-in instructions: tap the '…' in the upper right, then tap the 'i info' symbol. When you are ready to return to the presentation screen, tap elsewhere on the screen.
The Apple Watch is supported as an extension of the iPhone. Once the WebEx app is installed on the Apple Watch, you can simply log-in to the WebEx iPhone application. Be sure that Personal Rooms are enabled by your WebEx Administrator. With the WebEx app on your Apple Watch you can:
Join the audio for meetings in your Personal Room
Mute and unmute participants
See a list of who’s in the meeting
To join your meeting’s audio, call in or use VoIP on your iPhone. Joining the audio directly from your Apple Watch will prevent you from returning to the WebEx mobile app after the meeting ends. The WebEx mobile app on Apple Watch is currently only available in English. Additional languages will be added in later releases.